This Call-Center COVID-19 Training Course aims at helping employees protect themselves. For example, it explains how their actions can significantly reduce the spread of coronavirus throughout the workplace.
The Call-Center COVID-19 Training includes 5 courses focused on protective measures. These courses include What is COVID-19, Social distancing, Mask and shield wearing, Hand sanitizing, and COVID-19 Myth busting.
In addition, these micro learning courses are designed to accelerate the learning experience. Also, each participant must pass several quizzes to receive a certificate upon completion.
Most importantly, this self-managed system puts you in full control of enrolling users, reviewing progress, and generating status reports.
What is COVID-19 and why is it dangerous
5 Lessons – 9:55 min
Employee Call-Center COVID-19 Training describes the “germ” that causes COVID-19 disease. It also explains why it is so contagious and how it spreads. As important, it reviews some common symptoms and how to best protect each other.
|Lesson 1||COVID-19 basics|
|Lesson 2||How contagious is COVID-19?|
|Lesson 3||COVID is virulent and very contagious|
|Lesson 4||How to know if symptoms are COVID?|
|Lesson 5||Why is COVID a pandemic?|
Social distancing at work
5 Lessons – 11:21 min
First lesson details the basic COVID-19 facts. Second, employees learn how and why to distance themselves in various shared work areas. As a result, it provides motivation for social distancing at work and other public places.
|Lesson 1||The threat of COVID-19|
|Lesson 2||Why social distancing at work?|
|Lesson 3||Keeping your distance|
|Lesson 4||Shared surfaces are germy|
|Lesson 5||Social distancing makes all the difference|
Wearing a mask and face shield
5 Lessons – 7:35 min
First this mask and face shield course teaches students about the threat and danger of COVID-19. Second, it describes how the virus is transmitted, and how a mask and face shield provide protection. Third, it describes which masks and face shields are effective and the proper way to choose, wear and care for the mask.
|Lesson 1||Novel coronavirus overview|
|Lesson 2||COVID-19 threats|
|Lesson 3||Choosing a COVID-19 mask|
|Lesson 4||Wearing a mask or face shield|
|Lesson 5||Avoid being a super-spreader|
How to sanitize your hands
4 Lessons – 5:02 min
Students hear detailed instructions on how to thoroughly clean and sanitize their hands. Most importantly, this lesson illustrates why properly washing your hands is one of the key ways to protect yourself and your loved ones during COVID.
|Lesson 1||Neutralizing Coronavirus|
|Lesson 2||Sanitizing at a microscopic level|
|Lesson 3||What does it take to sanitize?|
|Lesson 4||Soap or Alcohol?|
Fact vs. fiction: Myth-busting COVID-19
4 Lessons – 12:20 min
Above all, this lesson debunks the potentially harmful fictions that promise cures, remedies, treatments or offbeat preventions for COVID-19 disease. The goal of this lesson is to allow people to make informed decisions.
|Lesson 1||Dogs, Cats and COVID|
|Lesson 2||Bogus Cures for COVID|
|Lesson 3||Bogus Diagnosis and Cures for COVID|
|Lesson 4||Prevention strategies|
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